Last Updated: March 28, 2026
These Terms of Service ("Terms") govern your use of our services and website. By creating an account or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
ARP Networks, Inc. is a California corporation with operations in the United States.
By accessing or using the services and website of ARP Networks, Inc. (“ARP Networks,” “we,” “us,” or “our”) at arpnetworks.com, you (“User” or “you”) agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. These Terms constitute a legally binding agreement between you and ARP Networks.
If you are accessing or using our services on behalf of an organization, company, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, “you” and “your” will refer to that entity.
If you do not agree to these Terms, you must not access or use our services. Continued use of our services following any updates to these Terms constitutes your acceptance of the revised Terms.
To use ARP Networks services, you must meet all of the following eligibility requirements:
By using our services, you represent and warrant that you meet all of the eligibility requirements listed above. ARP Networks reserves the right to refuse service or terminate accounts that do not meet these requirements.
To access most ARP Networks services, you must create an account. During registration, you will be required to provide a valid email address, your full name, an optional company name, and a password. You agree to provide accurate, current, and complete information and to keep your account information updated.
You are solely responsible for maintaining the security and confidentiality of your account credentials. You agree that you will not:
You are responsible for all activity that occurs under your account. If you suspect unauthorized access to your account, you must notify ARP Networks immediately through the support ticket system in your customer dashboard or via our contact form. ARP Networks will not be liable for any loss or damage arising from unauthorized use of your account.
ARP Networks provides internet infrastructure services to individuals and organizations. Our current service offerings include, but are not limited to:
IP addresses allocated to you by ARP Networks, whether IPv4 or IPv6, are leased for the duration of your active service and remain the property of ARP Networks or its upstream providers. IP addresses are not owned by you and must be returned upon termination or cancellation of the associated service. You may not sell, transfer, or sublease IP address allocations without express written authorization from ARP Networks.
ARP Networks reserves the right to modify, suspend, or discontinue any service or feature, in whole or in part, at any time with or without notice. We will make reasonable efforts to notify users of material changes to services where practicable. ARP Networks shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.
ARP Networks processes payments through Stripe. We accept major credit and debit cards as supported by Stripe at the time of your transaction. All prices are listed and charged in United States Dollars (USD).
Services are billed on a monthly basis. Invoices are generated at the start of each billing cycle and are due upon issuance. You are responsible for ensuring that your payment method on file is current, valid, and has sufficient funds to cover charges. It is your obligation to update your payment information promptly if it changes.
If a payment fails or is not received by the due date, ARP Networks may, at its discretion, suspend access to your services until the outstanding balance is resolved. Continued non-payment following suspension may result in termination of your account and services in accordance with Section 18 of these Terms.
You are responsible for all applicable taxes associated with your use of ARP Networks services. ARP Networks does not collect or remit taxes on your behalf unless required by applicable law.
ARP Networks services are billed on a monthly cycle. In general, services are non-refundable once rendered. Prorated refunds for unused portions of prepaid services may be issued at ARP Networks’ sole discretion, depending on the circumstances of the request.
Refund requests must be submitted through the support ticket system in your customer dashboard and will be evaluated on a case-by-case basis. Approved refunds will be credited to the original payment method.
No refunds will be issued for services that are suspended or terminated due to violations of the Acceptable Use Policy (Section 7) or any other violation of these Terms. Setup fees, if applicable, are non-refundable.
ARP Networks maintains a zero-tolerance policy for abuse of its services and network. All users are required to comply with the Acceptable Use Policy set forth below. Violations may result in immediate suspension or termination of services without notice and without refund, and may be referred to appropriate law enforcement authorities.
This Acceptable Use Policy was last updated on March 28, 2026. All users are encouraged to review these terms in their entirety.
This Acceptable Use Policy (“AUP”) governs the use of all ARP Networks services, infrastructure, and network resources. By using any ARP Networks service, you agree to comply with this AUP. If you are unsure whether a contemplated use is permitted, please open a support ticket from your customer dashboard or use our contact form before proceeding.
You must not use ARP Networks services to store, transmit, or facilitate any material or activity that violates any applicable local, state, federal, or international law or regulation, or that infringes the rights of any third party, including rights protected by copyright, trademark, patent, trade secret, or other intellectual property laws.
The following activities are expressly prohibited. This list is not exhaustive; ARP Networks reserves the right to determine, in its sole discretion, whether any use of its services constitutes a violation of this AUP.
Posting unsolicited advertisements, chain letters, or spam to Usenet newsgroups using ARP Networks’ services or network is prohibited. Users must not forge headers, violate newsgroup charters, or fail to secure news servers against unauthorized use by third parties.
Violation of this AUP may result in any or all of the following:
To report abuse of ARP Networks services, contact our abuse team at abuse [at] arpnetworks.com or by mail:
ARP Networks, Inc.
Abuse Department
8605 Santa Monica Blvd PMB 71478
West Hollywood, CA 90069-4109
USA
When reporting abuse, please include as much detail as possible, including complete copies of any relevant messages with full headers, logs, timestamps, and IP addresses. ARP Networks must be able to independently verify each reported instance of abuse.
ARP Networks may, in its sole discretion, suspend or terminate services for violation of this AUP at any time and without prior notice. Where practical, ARP Networks will attempt to work with users to address violations before terminating service, but reserves the right to act immediately when necessary to protect its network, other users, or third parties.
In no event will ARP Networks be liable to any user or third party for any direct, indirect, special, or consequential damages arising from enforcement actions taken pursuant to this AUP, including but not limited to lost profits, business interruption, or loss of data.
ARP Networks strives to maintain high availability of its services and network infrastructure. However, ARP Networks does not guarantee uninterrupted, error-free service. No formal service level agreement (SLA) is provided unless separately negotiated and agreed upon in writing between ARP Networks and the user.
Service interruptions may occur for a variety of reasons, including but not limited to:
ARP Networks will make reasonable efforts to provide advance notice of scheduled maintenance through the customer portal or via email. ARP Networks shall not be liable for any damages, losses, or costs arising from service interruptions, regardless of cause, except as may be required by applicable law.
ARP Networks does not perform backups of your data, configurations, or any content stored on our infrastructure. You are solely responsible for maintaining your own backups of all data, including but not limited to files, databases, system configurations, and any other content stored on or processed through ARP Networks services.
ARP Networks shall not be liable for any loss, corruption, or destruction of your data, regardless of the cause, including but not limited to hardware failure, software errors, security breaches, account termination, or force majeure events. You acknowledge that it is your responsibility to implement and maintain adequate backup procedures to protect against data loss.
All content, software, source code, documentation, logos, trademarks, service marks, trade names, and other intellectual property made available through ARP Networks’ services and website are owned by or licensed to ARP Networks, Inc. and are protected by applicable intellectual property laws.
You retain all ownership rights in any content, data, or materials that you store, transmit, or process through ARP Networks services. By using our services, you grant ARP Networks a limited, non-exclusive license to host, store, transmit, and cache your content solely as necessary to provide the services you have purchased. This license terminates when your content is deleted or your services are terminated.
ARP Networks grants you a limited, non-exclusive, non-transferable, revocable license to access and use our services solely for their intended purposes and in accordance with these Terms. This license does not include the right to:
Certain components of ARP Networks’ services may incorporate third-party open-source software. Such components are governed by their respective open-source licenses, which take precedence over these Terms with respect to those components.
ARP Networks, Inc. operates arpnetworks.com and qualifies as a “Service Provider” within the meaning of 17 U.S.C. § 512(k)(1) of the Digital Millennium Copyright Act (“DMCA”). Accordingly, it is entitled to certain protections from claims of copyright infringement under the DMCA, commonly referred to as the “safe harbor” provisions. We respect the intellectual property of others, and we ask our users to do the same. Thus, we observe and comply with the DMCA, and have adopted the following Notice and Takedown Policy relating to claims of copyright infringement by our users.
If you believe that your work has been copied and published on ARP Networks infrastructure in a way that infringes on your copyrights, please provide our Designated Agent (identified below) with the following information:
You may send your Notice of Claimed Infringement to:
ARP Networks, Inc.
Attn: DMCA Agent
8605 Santa Monica Blvd PMB 71478
West Hollywood, CA 90069-4109
USA
Email: abuse [at] arpnetworks.com
Abuse notification: Abusing the DMCA notice procedures set forth above, or misrepresenting facts in a DMCA notice or counter-notification, can result in legal liability for damages, court costs, and attorneys’ fees under federal law. See 17 U.S.C. § 512(f). These notice and takedown procedures only apply to claims of copyright infringement by copyright holders and their agents — not to any other kind of abuse, infringement, or legal claim. Please ensure that you meet all legal qualifications before submitting a DMCA notice to our Designated Agent.
ARP Networks reserves the right at any time to disable access to or remove any material accessible on our infrastructure that is claimed to be infringing or from which infringing activity is apparent based on facts or circumstances. It is the firm policy of ARP Networks to terminate the account of repeat copyright infringers, when appropriate, and ARP Networks will act expeditiously to remove access to all material that infringes on another’s copyright, according to the procedure set forth in 17 U.S.C. § 512 of the DMCA.
When ARP Networks receives a valid notice, we will expeditiously remove and/or disable access to the infringing material and shall notify the affected user. The affected user may then submit a counter-notification as described below.
If you are affected by a DMCA removal and believe that the allegedly infringing material has been removed as a result of mistake or misidentification, you are permitted to submit a counter-notification pursuant to § 512(g)(2)-(3) of the DMCA. A counter-notification is the proper method to dispute the removal or disabling of material pursuant to a notice. The information that you provide in a counter-notification must be accurate and truthful, and you will be liable for any misrepresentations which may cause any claims to be brought against ARP Networks relating to the actions taken in response to the counter-notification.
To submit a counter-notification, please provide our Designated Agent the following information:
Written counter-notifications containing the above information must be signed and sent to:
ARP Networks, Inc.
Attn: DMCA Agent
8605 Santa Monica Blvd PMB 71478
West Hollywood, CA 90069-4109
USA
Email: abuse [at] arpnetworks.com
After receiving a counter-notification, ARP Networks will provide it to the claimant who first sent the original notice identifying the allegedly infringing content. Thereafter, within ten to fourteen (10-14) business days of receipt of a counter-notification, we will replace or cease disabling access to the disputed material, provided that we have not received notice that the original claimant has filed an action seeking a court order to restrain the user from engaging in infringing activity relating to the material on our infrastructure.
The U.S. Copyright Office provides sample notices and counter-notifications on their Section 512 overview page.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by this reference. By using ARP Networks services, you consent to the data practices described in the Privacy Policy.
ARP Networks is committed to the following key privacy principles:
For questions about how we handle your personal data, please review our Privacy Policy or contact us.
DISCLAIMER OF WARRANTIES. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. ARP NETWORKS PROVIDES ITS SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ARP NETWORKS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ARP NETWORKS OR THROUGH OUR SERVICES—INCLUDING FROM OUR SUPPORT STAFF, DOCUMENTATION, OR WEBSITE—SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
ARP NETWORKS HAS NO CONTROL OVER AND ASSUMES NO RESPONSIBILITY FOR ANY THIRD-PARTY SERVICES, SOFTWARE, OR CONTENT THAT YOU ACCESS OR USE IN CONNECTION WITH OUR SERVICES. YOUR USE OF SUCH THIRD-PARTY SERVICES IS AT YOUR OWN RISK AND SUBJECT TO THE TERMS AND CONDITIONS OF THOSE THIRD PARTIES.
ARP NETWORKS DOES NOT GUARANTEE ABSOLUTE SECURITY OF YOUR DATA OR ACCOUNT. NO SECURITY SYSTEM IS IMPENETRABLE AND ARP NETWORKS CANNOT GUARANTEE THAT UNAUTHORIZED THIRD PARTIES WILL NEVER BE ABLE TO DEFEAT OUR SECURITY MEASURES.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain statutory rights. If such laws apply to you, some or all of the above exclusions may not apply, and you may have additional rights.
YOUR RESPONSIBILITY. YOU ARE SOLELY RESPONSIBLE FOR YOUR CONTENT, THE CONFIGURATION, OPERATION, AND SECURITY OF YOUR SERVERS AND SERVICES, AND THE CONDUCT OF YOUR BUSINESS. ARP NETWORKS SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO YOUR CONTENT, YOUR CONFIGURATION CHOICES, THE SECURITY OF YOUR SERVERS, OR YOUR FAILURE TO PROPERLY MANAGE YOUR SERVICES.
LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ARP NETWORKS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
THE FOREGOING APPLIES TO ALL CLAIMS IRRESPECTIVE OF THE CAUSE OF ACTION, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), FRAUD, MISREPRESENTATION, WARRANTY, STATUTE, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF ARP NETWORKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
LIABILITY CAP. IN ANY CASE, ARP NETWORKS’ TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO ARP NETWORKS DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain types of damages. If such laws apply to you, some or all of the above limitations may not apply, and you may have additional rights.
ARP Networks shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from circumstances beyond ARP Networks’ reasonable control, including but not limited to: natural disasters (earthquakes, floods, hurricanes, fires), acts of war or terrorism, epidemics or pandemics, government actions or orders, labor disputes, utility or telecommunications failures, cyberattacks (including distributed denial-of-service attacks), power outages, or failures of third-party service providers or suppliers.
In the event of a force majeure occurrence, ARP Networks’ obligations under these Terms shall be suspended for the duration of the event. ARP Networks will make reasonable efforts to mitigate the effects of the force majeure event and to resume performance of its obligations as soon as practicable.
You agree to indemnify, defend, and hold harmless ARP Networks, Inc. and its officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
ARP Networks reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate fully with ARP Networks’ defense of such claim. You may not settle any claim covered by this section without ARP Networks’ prior written consent.
IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH PROVIDES:
A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES
NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE
AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT
WITH THE DEBTOR OR RELEASED PARTY.
THIS MEANS THAT BY AGREEING TO THESE TERMS, YOU WAIVE ANY CLAIMS AGAINST ARP NETWORKS THAT YOU MAY NOT YET BE AWARE OF, IN ADDITION TO THOSE THAT YOU ARE CURRENTLY AWARE OF OR SUSPECT TO EXIST.
You may terminate your account and discontinue use of ARP Networks services at any time by deleting your services through your customer dashboard. You remain responsible for all outstanding charges accrued prior to termination.
ARP Networks may suspend or terminate your account and access to services at its discretion, including but not limited to the following circumstances:
In the event your account is terminated due to a violation of these Terms or the Acceptable Use Policy:
ARP Networks does not retain any copies of your data following the termination of your services. When a service is terminated, whether by you or by ARP Networks, all associated data, configurations, and content stored on our infrastructure are permanently deleted. This deletion is irreversible. It is your sole responsibility to retrieve or back up any data before terminating your services.
The following sections of these Terms shall survive termination: Acceptable Use Policy (Section 7), Data and Backups (Section 9), Intellectual Property (Section 10), DMCA Notice and Takedown Policy (Section 11), Disclaimers and Warranties (Section 13), Limitation of Liability (Section 14), Force Majeure (Section 15), Indemnification (Section 16), California Release (Section 17), Dispute Resolution (Section 19), Governing Law (Section 20), Assignment (Section 22), and any other provisions that by their nature should survive.
Before initiating any formal dispute proceedings, you agree to attempt to resolve any dispute informally by contacting ARP Networks through your customer dashboard support ticket system or contact form with a written description of the dispute. ARP Networks will attempt to resolve the dispute within 30 days of receipt. If the dispute is not resolved within that period, either party may proceed to binding arbitration as described below.
BY AGREEING TO THESE TERMS, YOU AND ARP NETWORKS AGREE TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, OR INVALIDITY THEREOF (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT, OR FUTURE) SHALL BE SETTLED EXCLUSIVELY BY BINDING ARBITRATION.
Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer or Commercial Arbitration Rules, as applicable. Arbitration shall be conducted before a single neutral arbitrator. At the option of the party initiating the arbitration, the proceedings may be conducted by telephone, online, or based solely on written submissions without any personal appearance by the parties. If the parties mutually agree to an in-person hearing, it shall be held in the State of California. The arbitrator shall have exclusive authority to resolve any dispute relating to the arbitrability and/or enforceability of this arbitration provision. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU HEREBY WAIVE YOUR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. IN THE EVENT ANY LITIGATION SHOULD ARISE BETWEEN YOU AND ARP NETWORKS IN ANY STATE OR FEDERAL COURT IN A SUIT TO VACATE OR ENFORCE AN ARBITRATION AWARD OR OTHERWISE, YOU AND ARP NETWORKS WAIVE ALL RIGHTS TO A JURY TRIAL, INSTEAD ELECTING THAT THE DISPUTE BE RESOLVED BY A JUDGE.
YOU AND ARP NETWORKS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.
The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding. If any provision of this arbitration agreement is found to be unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced.
These Terms and any dispute arising out of or relating to these Terms or your use of ARP Networks services shall be governed by and construed in accordance with the Federal Arbitration Act, applicable federal law, and the laws of the State of California, without regard to its conflict of law provisions. The Federal Arbitration Act shall govern the interpretation and enforcement of the arbitration and dispute resolution provisions in Section 19.
For any disputes that are not subject to binding arbitration under Section 19, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in California.
ARP Networks reserves the right to update or modify these Terms at any time. When changes are made, the “Last Updated” date at the top of this page will be revised to reflect the date of the most recent update.
For material changes, ARP Networks will provide notice through one or more of the following means: an email to the address associated with your account, or a prominent notice on our website or within the customer portal. It is your responsibility to review these Terms periodically.
Your continued use of ARP Networks services following the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our services and terminate your account.
You may not assign, transfer, or delegate your rights or obligations under these Terms without the prior written consent of ARP Networks. Any attempted assignment without such consent shall be void.
ARP Networks may freely assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, without notice or your consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.
If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions. The remaining provisions shall continue in full force and effect.
These Terms of Service, together with the Privacy Policy and the Cookie Policy, constitute the entire agreement between you and ARP Networks with respect to your use of our services, and supersede all prior or contemporaneous communications, proposals, representations, and agreements, whether oral or written, relating to that subject matter.
The failure of ARP Networks to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us through one of the following channels:
You may also reach us by mail at:
ARP Networks, Inc.
8605 Santa Monica Blvd PMB 71478
West Hollywood, CA 90069-4109
USA