If you lock yourself out with a bad firewall rule or network misconfiguration, Phoenix gives you two ways to reach your VPS console. Open your server from Services > Servers; both are icon buttons in the action bar at the top right of the server’s page (hover over an icon to see its name).
Graphical console (VNC)
Click the Console () icon. This opens a web-based graphical console in your browser, as if you were sitting at the machine with a monitor and keyboard. You can send Ctrl+Alt+Del, paste text, and go fullscreen. The server must be running.
Serial console (SSH)
Click the Serial Console () icon for SSH-based access. The first time, you’ll be prompted to submit your SSH public key(s); you can manage these any time under Services > Serial Console. Once your key is active, connect with:
ssh <your-console-user>@console.cust.arpnetworks.com
The Serial Console screen shows your console username, your serial console password, and the server’s host-key fingerprints so you can verify the connection.